Contact Member Support

You can view your ASF membership details by logging into your MyASF Account, which can be accessed at this link: https://www.myasfaccount.com/. 

Your membership details can be viewed in English, Spanish and French.  To view in French, please go to your MyASF Account and when logging in, select the Canada check box right below “Account Login.” 

You can login to your ASF member account from any browser or mobile device with your email address or account number and password. 

To reset your password, you will need your email address and account number. To reset, please complete the following: 

1. Go to your MyASF Account 
2. Enter your email address and select forgot password 
3. Enter your account number (see below for how to locate your account number if you do not know it) 
4. An email will be sent to the email on file with a link to reset your password 

Your account number should be included on your Welcome Letter or any statements you may have received from ASF.  Still unable to locate it? Please reach out to ASF Member Services at: [email protected] 

To make a payment towards your ASF membership, please login to your MyASF account. From the home page, you will see a tab at the top called “Payments.” Once selected, you will see the option to process a payment via credit card or bank draft. 

To change reoccurring payment information, please do the following: 

1. Select “change payment information” from the Total Payments Due section (located on the left-hand side of the page) 
2. Choose EFT Draft (checking or savings account) or Credit Card 
3. Input necessary information 
4. Click Update to save your new payment info for your recurring payments 

You will be able to view your sign date, start and end date, first payment due, next payment due, last payment, any account charges, balance, payment frequency, recurring dues, and renewal date. 

Yes! When you login and view your account at MyASF, look for the tab “Attendance” along the top of the homepage. From there, you will have access to print your attendance records which will include your member #, name, club name, date, and time of attendance. 

Yes, when you login and view your account at MyASF, look for the tab “Training Schedule” along the top of the homepage. From there, you will have access to your training schedule.  

Yes, when you login and view your account at MyASF, look for the tab “POS Purchases” along the top of the homepage. From there, you will have access to your point-of-sale purchases.  

Yes, when you login and view your account at MyASF, look for the tab “Payments” along the top of the homepage. Once you are on that page, select “edit personal information” along the left-hand side of the page. From here, you can update your phone (work, home, or cell) and address. If you would like to change your email address, please contact your club or school. 

Your bank statement or credit card statement may differ, but typically your payment will have a description of ASF followed by your club or school name. (ASF-****) 

To stop your membership, please review the terms and conditions on the copy of your contract you should have received at the time you signed up. It would have been a hard copy or emailed to you with your welcome letter. Within the terms and conditions, you should find what requirements must be met to cancel your contract with your facility. 

This information can be found on the copy of your contract you should have received at the time you signed up. It would have been a hard copy or emailed to you with your welcome letter. Look for the section called “Renewal Terms.”