BILLING · SUPPORT · EVERYTHING YOUR GYM NEEDS

The billing engine gyms have trusted for 50 years.
The full platform that runs the rest.

ASF's billing engine uses smart retry logic, automated re-attempts, and member self-service card updates to deliver a 95% collection rate, keeping more revenue in your business without chasing anyone manually. Same platform handles scheduling, sign-ups, POS, a branded member app, and analytics. One login, no add-on fees. 50 years of doing this for gyms like yours.

PCI-compliant since 2004 95% collection rate 50 years in fitness 30+ years of data migrations
See the math
PILLAR 01 · BILLING

A billing engine built to keep your revenue.

Recurring billing has natural failure points: expired cards, bank declines, timing gaps. Most platforms flag those as failures and move on. ASF's engine handles them automatically. The result across our client base is a 95% collection rate without your staff chasing anyone.

01
Attempt
Payment runs on schedule

ACH, card, or cash, every member's recurring charge runs automatically on its due date. No manual trigger needed. One unified ledger covers all payment types.

02
Decline
A decline is not a loss

Most platforms stop here and flag it as failed. ASF's engine starts a recovery sequence, because an expired card or a timing gap is not a canceled membership.

03
Recovery
Two recovery paths run in parallel

Smart retries fire at statistically optimal intervals 24/7, nights, weekends, holidays. Simultaneously, members get a self-service link to update their own card. Most recoveries happen with zero staff involvement.

04
Collected
Revenue lands in your account

Payment captured. Ledger updated. Multi-location operators see collection rate per club, in real time, so you know exactly where to focus, not just that something declined somewhere.

50+
Years in fitness billing
Founded 1973
95% Billing collection rate ASF client average — smart retries + member self-service, fully automated
2004
PCI-compliant since
Compliant from the year PCI was introduced
PILLAR 02 · SUPPORT

A real support team. Not a ticket queue.

Billing questions don't wait for business hours. Neither does your front desk. ASF provides a full customer support team with dedicated onboarding, phone/email support, and something most gym software doesn't offer: a member support team who can handle billing inquiries from your members directly, keeping your staff focused on your gym floor.

  • Dedicated onboarding specialist from contract through go-live
  • Full customer support team for operators and all staff
  • Member-facing support agents for billing inquiries. Your members get answers, your staff gets their time back
  • Phone and digital support during your operating hours and urgent after-hours support
  • Help center with guides, FAQs, and best practices, always up to date
  • 50 years of fitness-specific knowledge, not a generic help desk
FULL PLATFORM

Everything your gym needs. Built in. Not sold separately.

Billing and support are why gym owners switch to ASF. What keeps them here is a full member management system, sign-ups through renewals, front desk through back office, one platform, one login, no per-feature bill.

Sign-up & Member Management

From first visit to active member in minutes.
  • Online enrollmentOn any device: web, tablet, or in-person
  • Custom membership typesPromotions, linked accounts, and trial offers
  • Prospect pipelineAutomated follow-up for incomplete sign-ups
  • QR code and barcode check-inAccess rules by membership tier
  • Centralized member profilesBilling history, attendance, and preferences

Scheduling

Classes, trainers, and rooms. All in sync.
  • Drag-and-drop schedulingClasses, PT sessions, and rooms
  • Automatic conflict detectionTrainer availability and double-book prevention
  • Member self-bookingCancellation and rescheduling from app or web
  • Equipment and spot reservationMembers reserve in advance from the app

Branded Member App

Your gym in their pocket. Your logo, not ours.
  • 24/7 class booking and waitlistsEquipment spot reservation from the app
  • Unique QR code check-inNon-transferable and secure
  • In-app purchasesClass packs, PT sessions, and one-time payments
  • Self-service billing updatesMembers manage their own payment methods
  • Friend referrals and notificationsReal-time club updates built in

Point of Sale & Inventory

Every sale: supplements, sessions, smoothies. All in one place.
  • Debit, credit, gift cards, ACH, and cashEvery payment type accepted at the desk
  • Automatic inventory trackingOrganized category management built in
  • Every transaction linked to the memberAccount and billing profile synced automatically
  • Merchandise, supplements, and class packsPT sessions and add-ons at checkout
  • Works on computers and tabletsFront desk and mobile terminals supported

Analytics & Reporting

Numbers that tell you what to do next.
  • Unified dashboardRevenue, attendance, and collection rate in one view
  • 3rd-party churn predictionSupports integration with at-risk predictive churn tools
  • Multi-location rollupPer-location performance comparison
  • Export to PDF, Excel, or CSVYear-over-year trending included

Employee Timeclock

Schedules, hours, and payroll-ready data.
  • Shift check-in and check-outTracked across all locations
  • Hours and pay calculationExport directly to payroll
  • Role-based access controlsStaff see what they need, nothing more
  • Flexible schedule adjustmentsWithout rebuilding from scratch
  • Overtime and absence trackingPer employee, per location
DATA MIGRATION

30+ years of migrations. We've moved data from every system.

Switching platforms feels like the biggest risk. For most gym operators it's the #1 reason they stay on a system they've outgrown. We've done thousands of migrations. Member profiles, billing history, agreement documents, scheduled payments. It all comes with you. Your members will never know the switch happened.

30+
Years of data migrations
Every
Major platform imported from
Named
Specialist assigned to your migration
Talk to a migration specialist
SINCE 1973

More experience than any competitor.
A platform built for today.

50 years means we've already solved the billing edge cases newer platforms are still learning. It also means we've earned the trust to keep rebuilding, the ASF platform is modern SaaS, not legacy software running on old rails. Your gym has been around for decades. Choose the billing platform that has too.

1973
ASF founded
Billing for martial arts schools and fitness studios, when "recurring revenue" wasn't a phrase anyone had heard yet.
1998
Multi-location ACH
Cross-location ACH batching and reconciliation, built before "multi-location" was a category.
2004
PCI compliance from year one
Certified the year PCI was introduced. Card security has been part of the platform ever since.
2008
Online member portal
Members manage their own billing, schedules, and cards, a decade before the rest of the category caught on.
2015
Member mobile app
Your gym's logo on the App Store. Not ours. Members check in, book, and pay inside your brand.
2021
Real-time analytics dashboard
Revenue, attendance, retention, cancellation reasons. One screen, every location, live.
2026
Full platform, one login
Billing, scheduling, sign-ups, POS, branded member app, analytics, timeclock. Everything your gym runs on, under one login.
TRUSTED BY

Gyms that run on ASF.

★★★★★

"I have really enjoyed working with ASF. After utilizing other companies in the past, it is clear ASF is a much better fit for us. The system is easy to navigate, reports are concise, and everything works as it should. The biggest difference though, is the people. Whenever we need help, it is easy to contact someone who genuinely wants to solve the situation."

LH
Lloyd Herford
Rise Athletics
★★★★★

"With other platforms, it would take weeks of training for staff to really understand the system. With ASF, 3-4 days I had them on the front desk ready to go."

TC
Taya Conklin
Philly Fitness
★★★★★

"Since switching to ASF, our collection rate has hit 96%. The difference is real money, and real time we used to spend chasing declines."

AN
Al Noshirvani
Method Gym
BUILT FOR YOUR GYM

Designed for how you run your business.

Whether you run one location or twenty, ASF adapts to your operation: billing, platform, and support configured for how you actually work.

Single Location

The full system for one great gym.

Front desk, billing, classes, and members. One platform that runs the operational side so you focus on your gym floor.

  • Online enrollment on any device with same-day billing activation
  • Drag-and-drop scheduling with automatic conflict detection
  • Branded member app for check-in, class booking, and self-service payments
  • Billing engine auto-retries payments and handles card updates, 95% collection rate, no manual follow-up
  • POS tied to member accounts: merchandise, supplements, and class packs at checkout
Multi-Location Group

Every location. One dashboard.

Consolidated billing, per-location analytics, and role-based access, built for how groups actually operate.

  • Multi-location revenue tracking and collection rate per club
  • Consolidated billing across all locations: one system, one reconciliation
  • Role-based access controls: managers, GMs, and ownership see what they need
  • Phased data migration with a dedicated multi-location rollout team
Boutique Studio

Class-first. Member-first. Your brand.

Scheduling, class packs, and a branded member experience, built for studios where the class IS the product.

  • Class packs, drop-ins, memberships, and waitlists all in one billing engine
  • Drag-and-drop class scheduler with spot and equipment reservation
  • Branded member app with 24/7 booking, in-app purchases, and friend referrals
  • Online enrollment from any device, reduce friction from first visit to paid member
Martial Arts & Specialty Fitness

Where ASF started. Still built for it.

Program billing, rank-based memberships, and linked family accounts, with 50 years of specialty fitness behind it.

  • Custom membership structures: programs, belt levels, seasonal tiers, and trial periods
  • Linked memberships for families, spouses, and parent-child accounts
  • Access controls by membership tier: restrict classes or areas by rank or program level
  • Prospect pipeline with follow-up automation. Convert trials to long-term members
  • Full migration from any specialty management system. 30+ years of experience
BILLING & SUPPORT

Your billing questions, answered.

Everything gym owners ask about how ASF Payment Solutions handles collections, chargebacks, and support. Short answers. And we'll go deeper on any of them when you book.

What happens if a member's payment fails?
ASF's billing engine automatically retries failed payments using smart logic: optimal timing, multiple attempts across the billing cycle. Members can also update their own card details through self-service, which resolves a large portion of failures before they become issues. The result is a 95% billing collection rate across our gym client base.
Does ASF Payment Solutions support recurring billing?
Yes. ASF manages recurring dues, packages, invoicing, and automated retries, so your staff can focus on members instead of chasing payments.
How are chargebacks handled?
If a chargeback occurs, we notify your club promptly and walk you through clear next steps to protect your revenue and resolve the dispute efficiently.
Where can we view billing and pay-period information?
All transaction activity and pay-period details live in your management dashboard. Full financial visibility for owners and operators, any time.
What kind of support does ASF offer?
Industry-specific support Monday–Friday, 9am–6pm ET, with urgent and after-hours issues monitored. You reach someone who knows fitness billing, not a generic help desk.
How do we contact ASF support?
Phone, online ticket, or through the Help Center, whichever works for your team. We make it easy to get help when and how you need it.
Is there a help center with guides and FAQs?
Yes. The ASF Help Center includes how-to articles, FAQs, and best practices covering billing, member accounts, and compliance. Searchable and always up to date.
Does ASF help with onboarding?
Yes. We assist with setup and onboarding to make sure billing is configured correctly and your staff feels confident from day one.
Can ASF help with merchant or processor questions?
Absolutely. We guide clubs through merchant setup, processor requirements, and compliance questions, start to finish.
How long does a data migration take?
Migration timelines depend on your current platform, data volume, and go-live date. We assign a dedicated migration specialist who handles the entire import: member profiles, billing history, agreements, and scheduled payments.
Why do gyms trust ASF Payment Solutions?
We specialize in fitness billing. We understand memberships, cancellations, freezes, and revenue protection in ways generic processors simply don't. And we've been doing it since 1973.
30 MINUTES · NO SLIDES · JUST YOUR NUMBERS

See your number. Book the demo.

Bring your member count, current billing setup, and any questions about migration. We'll walk through ASF live on the call. No pressure, no slides, just your gym's numbers.

Prefer email? demo@asfpayments.com · We reply within one business hour.
Book a 30-min demo