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Member Management / Scheduler

Instructors and trainers

Last modified: ~2 min read

How trainers work in My Scheduler #

Trainers and instructors are created in My Scheduler and then assigned to event series. When a trainer is assigned to a series, they appear as a column in the Overview grid, and their events display under that column. Trainer records also tie into commission tracking and reporting.

Accessing trainer setup #

Trainers can be accessed in two ways:

  • From the Overview section: select a trainer column to view or edit that trainer's profile.
  • From the Browse section: select Trainers from the Browse menu to see all trainer records.
Browse section in My Scheduler with the Trainers option highlighted in the navigation.
Accessing trainers through the Browse section.

Creating a trainer #

To add a new trainer or instructor:

  1. In the Browse section, select Trainers.
  2. Click Add Trainer (or the equivalent create button).
  3. Choose to create the trainer from an existing user account, or set up a guest instructor who does not have a system login.
  4. Complete the trainer profile fields including name and any relevant contact information.
  5. Save the record.
Add Trainer form showing options to create from an existing user or as a guest instructor.
Choosing between an existing user and a guest instructor when adding a trainer.

Setting trainer hours #

Trainer availability hours define the time window during which a trainer can be scheduled. Configure these hours on the trainer's profile to prevent events from being placed outside their working schedule.

Trainer profile showing the availability hours configuration section with day-by-day time fields.
Trainer availability hours on the trainer profile.

Assigning trainers to series #

Trainers are assigned at the series level in the Browse section. When configuring a series, select the trainer from the Trainer field. Multiple trainers can be assigned to a single series if needed.

Series configuration form showing the Trainer assignment field with a dropdown for selecting from available trainer profiles.
Assigning a trainer to a series from the series configuration form.

Where to go next #

Need help? #

Contact your ASF account manager at clientsupport@asfpaymentsolutions.com or (301) 304-8841.