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Mobile / Member App Setup

Member Account app setup

Last modified: ~4 min read

Before you start #

The Member Account app is compatible only with the newest version of MyScheduler, and your ASF account manager must enable the app on the client account before any of these settings take effect. If you are not sure the app is enabled for the client, see Member Account app overview.

The home screen of the Member Account app shows:

  • Club name and logo.
  • Client ID.
  • Club color scheme.
  • All scheduled events for the day.

Most of the settings on this page live in Client Preferences in the Global section and the My Member Account - Mobile App section. The user account configuring them must have the Settings - Global Preferences - Can Access permission.

Color scheme #

  1. From the My Apps page, click Settings.
  2. Click Client Preferences.
  3. In the Global section, select colors that match your club scheme. You can use the color picker, or enter RGB, HSV, or hexadecimal codes directly.
  4. Click Set to apply the selected colors.
  1. Go to Client Preferences, then to the My Member Account - Mobile App section.
  2. Under Settings, choose Use Client Image and click Choose File to upload your logo.
  3. Click Submit to save.

Alternative: choose Use Client Name instead of Use Client Image to display the club name on the home screen in place of an uploaded logo.

Show event categories in the app #

Categories, event types, and series are not visible in the Member Account app until they are explicitly marked member-visible in MyScheduler.

  1. Select My Scheduler from the My Apps page.
  2. Click the World icon to view Categories, Event Types, and Series.
  3. For an existing category, select it, click Edit Category, and set Is Member Visible? to Yes.
  4. For a new category, set Is Member Visible? to Yes during creation.

Member messages #

A Member Message appears on the home screen of the app the next time a member signs in. Only one message can be active at a time, but you can schedule future messages in advance.

To create a Member Message:

  1. Click Settings, then Message Center.
  2. Click MyMemberAccountApp. Any existing messages appear in the picklist.
  3. Click + New Message.
  4. Enter the title and message body, then set a start and end date and time.
  5. Click Add Message. The new message appears in the picklist.

If the start and end window overlaps an existing message, an error appears and the new message is not saved. To edit an existing message, click its title in the picklist, make your changes, and click Save Message. The Delete Message option is available from the same screen.

The user account setting a featured event must have the Can Edit/Remove Events/Instances - Current/Future permission under General Permissions - Scheduler. Only one featured event can be active at a time.

To set a featured event:

  1. From the My Apps page, click MyScheduler.
  2. Click the Browse (World) icon.
  3. Click the Category that contains the event you want to feature.
  4. Click the Event Type.
  5. Click the Series.
  6. Select the event from the list.
  7. Click Set as Featured Event. A green confirmation appears and the event is set as the featured event in the app.

If the event already exists, you can also open it from MyScheduler, click the View Event icon (calendar), and click Featured Event.

To replace a featured event, set a new one using the steps above; it overwrites the previous featured event. To remove the featured event entirely:

  1. Click Settings, then Client Preferences.
  2. Click My Scheduler.
  3. The current featured event appears at the bottom of the screen. Click Remove Featured Event.

The event no longer displays as the featured event in the Member Account app. If no featured event appears under the My Scheduler Client Preference, the club has not set one.

Where to get help #

For setup help or account-level changes, contact your ASF account manager at clientsupport@asfpaymentsolutions.com or (301) 304-8841.