What the Member Account app is #
The Member Account app is the ASF member-facing mobile app, available on Android and iOS. It is tied directly to MyScheduler so members can see your class schedule, sign up for classes, purchase sessions, and scan into the club or a class using a digital barcode stored in the app.
For operators, the app replaces the physical membership card and gives members a self-service surface for the parts of their account they touch most: schedule, sessions, and check-in.
What members get #
- Available on Android and Apple devices.
- A digital membership-card barcode for club and class check-in.
- A list of every session bucket available to the member, with the ability to purchase additional sessions in-app.
- A Featured Event tile on the home screen that you control from MyScheduler.
- Browsing and booking for today and future-dated classes, within the reservation window you configure.
- A Member Message banner on first sign-in for announcements, holiday hours, or promotions (one active message at a time).
Prerequisites before setup #
The Member Account app is compatible only with the newest version of MyScheduler. Before you set up the app for a club, verify which scheduler the club is on.
- Open the My Club Business home page for the client.
- Look at the scheduler icon. If the icon reads My Scheduler, the client is on the newest version and is eligible. If the icon reads Scheduler, the client must be converted to MyScheduler and complete client training before the Member Account app can be enabled.
For clients already on MyScheduler, your ASF account manager enables the Member Account app on the account. Once it is enabled, follow Member Account app setup to configure branding, messages, and featured events.
Where to learn more #
To enable the Member Account app for a client, or to ask about pricing and onboarding, contact your ASF account manager at clientsupport@asfpaymentsolutions.com or (301) 304-8841.