It’s easy for your members to get caught up in their workouts and for you to get caught up in your retention, but it’s important to remember that gyms can be serious danger zones if proper precautions aren’t taken. As a gym or club owner, it’s your job to ensure your members’ safety. Here are 10 ways to keep your club and your members safe.
1. HAVE SECURITY CAMERAS THROUGHOUT YOUR FACILITY
This is not only important for dangerous situations like theft and unwelcomed people in your club, but it’s especially important to have security cameras for unstaffed hours and in the pool area if your club has one. Security cameras also assure your members are respecting their surroundings like other members, your equipment and your club rules.
2. SHOW MEMBERS HOW TO USE EQUIPMENT AT SIGN UP
Not only does ignorance hurt your member retention, but it can also literally hurt your members if they don’t know what they’re doing and are using machines incorrectly. To avoid injury, either show members how to use your machines during tours or offer free classes at sign up that show them how to perform basic functions with correct form.
3. HAVE A COMPANY SECURELY PROCESS YOUR PAYMENTS
First and foremost, your business cannot successfully run without cash flow and secure transactions. Second, you and your members need to feel at peace knowing their personal information like credit cards on file are safe. ASF securely processes membership dues through PCI compliance, assuring owners that member information is safe and putting members at ease. Learn more here.
4. HAVE A SAFETY PROTOCOL
Whether it’s someone who fainted, or someone drowning in your club’s pool, you and your staff need to be prepared for any situation. Form a company protocol that all staff and trainers must follow. Go through drills every month to confirm everyone is updated on the safety measures. If your club is larger, make sure to have an intercom so that your staff can quickly and easily communicate with each other. Have a lifeguard in the pool area at all times who is CPR certified.
5. INSPECT YOUR EQUIPMENT REGULARLY
Although it’s easy to trust your machines, all equipment wears and tears at some point, so it’s best to inspect it on a daily basis for the sake of member safety, according to Zogics. Check for loose or frayed cables and any other signs of malfunctions. Also make sure treadmills and weight machines are placed strategically, away from walls and have enough space apart from each other.
6. HAVE MULTIPLE AREAS WITH FIRST AID KITS
Injuries can happen anywhere and at any time in your club, so it’s important to have multiple areas with first aid kits. It’s not only convenient for your staff, but it keeps employees focused on your members rather than scrambling for a first aid kit.
7. LEARN CPR
According to the National Personal Training Association (NPTA) there is no official standard that states personal trainers must be certified in CPR, but it’s always a smart idea. This is especially pertinent for elderly members who are more at risk. You may not need to perform CPR on a regular basis, but it sure comes in handy when you do, and gyms are very common places for CPR to take place. Save yourself the stress and someone’s life by learning CPR.
8. RESTRICT YOUR POOL HOURS
If your club operates for 24 hours and has a pool, restrict your pool hours to a specific time block. This is important especially for when your club is unstaffed. Although you might have members who would like to use your pool during late hours, it’s not worth risking someone slipping or drowning.
9. ENSURE CHILD SAFETY WITH KIDCHECK SOFTWARE
Not only is member safety your number one priority but keeping their children safe is as well. KidCheck software reduces liability for you because it ensures only authorized caretakers can check kids in and out. When a child gets checked in, the software displays any allergy or medical information that your staff needs to know regarding your member’s child and it gives guardians the ability to quickly detect where parents are located in the event of an emergency.
10. CLEAN UP AND KEEP PATHWAYS CLEAR
Whether it’s water in the pool area or locker room or free weights in the wrong places, this pertains to anything that could pose a hazard in your gym. Check your club every hour. Clean up water to prevent members from slipping, make sure equipment is where it’s supposed to be and keep pathways clear for fire safety.