Merchant Services Agreement for Sub-Merchants
This MERCHANT SERVICES AGREEMENT FOR SUB–MERCHANTS (“Agreement”) is made among WORLDPAY, LLC, having its principal office at 8500 Governors Hill Drive, Symmes Township, OH 45249–1384 and its designated Member Bank (collectively “Acquirer”) and Customer, as defined in the Terms of Service (“Sub-merchant”) in connection with the agreement between Sub-merchant and ASF Payment Solutions ULC (“Provider”). Acquirer will provide Sub–merchant with certain payment processing services (“Services”) in accordance with the terms of this Agreement. In consideration of Sub–merchant’s receipt of credit or debit card funded payments, and participation in programs affiliated with MasterCard International Inc. (“MasterCard“), VISA International (“VISA“), and certain similar entities (collectively, “Associations), Sub–merchant is required to comply with the Operating Regulations (defined below) as they pertain to applicable credit and debit card payments. In addition, if Sub–merchant meets certain requirements under the Operating Regulations or an Association or the Operating Regulations otherwise require, Sub–merchant may be required to enter into a direct relationship with an entity that is a member of the Associations. By executing this Agreement, Sub–merchant has fulfilled such requirement. However, Acquirer understands that Sub–merchant may have contracted with Provider to obtain certain processing services and that Provider may have agreed to be responsible to Sub–merchant for all or part of Sub-merchant’s obligations contained herein.
NOW, THEREFORE, in consideration of the foregoing recitals and of the mutual promises contained herein, the parties agree as follows:
1. Certain Sub–merchant Responsibilities. Sub-merchant agrees to comply, and to cause third parties acting as Sub–merchant’s agent (“Agents”) to comply, with the Association’s and other payment network’s by–laws, operating regulations and/or all other rules, policies and procedures, including but not limited to the Payment Card Industry Data Security Standard, the VISA Cardholder Information Security Program, the MasterCard Site Data Protection Program, and any other program or requirement that may be published and/or manda ted by the Associations or payment networks (collectively “Operating Regulations“). Sub-merchant may review the VISA and MasterCard websites for a copy of the Visa and MasterCard regulations. The websites are: http://www.visa.ca/merchant/index.jsp and http://www.mastercard.com/ca/merchant/en/index.html. Sub–merchant agrees that; (i) MasterCard and VISA are the sole and exclusive owners of their respective trademarks and may prohibit the sub–merchant from using those trademarks for any reason, (ii) Sub–merchant will not contest ownership of MasterCard and VISA trademarks for any reason and (iii) Sub-merchant will not take actions that could interfere with or prevent MasterCard’s and VISA’s exercise of their respective rights in their trademarks. Sub-merchant also agrees that MasterCard and VISA have the right to enforce any provision of the respective card brand standards and prohibit the Sub-merchant or Provider from engaging in conduct that MasterCard and VISA deem could injure or create risk of injury to their respective brands.
Sub–merchant also agrees to comply with all applicable territorial, provincial, federal, and local laws, rules, and regulations and applicable voluntary codes of conduct (“Laws”). For purposes of this section, Agents include, but are not limited to, Sub–merchant’s software providers and/or equipment providers.
If appropriately indicated in Sub–merchant’s agreement with Provider, Sub–merchant may be a limited–acceptance merchant, which means that Sub–merchant has elected to accept only certain Visa and MasterCard card types (i.e., consumer credit, consumer debit, and commercial cards) and must display appropriate signage to indicate the same. Acquirer has no obligation other than those expressly provided under the Operating Regulations and applicable law as they may relate to limited acceptance. Sub–merchant, and not Acquirer, will be solely responsible for the implementation of its decision for limited acceptance, including but not limited to policing the card type(s) accepted at the point of sale.
Sub–merchant shall only complete sales transactions produced as the direct result of bona fide sales made by Sub–merchant to cardholders, and is expressly prohibited from presenting sales transactions which are produced as a result of sales made by any person or entity other than Sub–merchant, or for any purposes related to any illegal or prohibited activity, including but not limited to money–laundering or financing of terrorist activities.
2. Sub–merchant Prohibitions. Sub-merchant must not i) require a cardholder to complete a postcard or similar device that includes the cardholder’s account number, card expiration date, signature, or any other card account data in plain view when mailed, ii) a dd any tax to transactions, unless applicable law expressly requires that a Sub–merchant impose a tax (any tax amount, if allowed, must be included in the transaction amount and not collected separately), iii) request or use an account number for any purpose other than as payment for its goods or services, iv) disburse funds in the form of travelers checks if the sole purpose is to allow the cardholder to make a cash purchase of goods or services from Sub–merchant, v) disburse funds in the form of cash unless Sub–merchant is dispensing funds in the form of travelers checks, TravelMoney cards, or foreign currency (in such case, the transaction amount is limited to the value of the travelers checks, TravelMoney cards, or foreign currency, plus any commission or fee charged by the Sub–merchant), or Sub–merchant is participating in a cash back service, vi) submit any transaction receipt for a transaction that was previously charged back to the Acquirer and subsequently returned to Sub– merchant, irrespective of cardholder approval, vii) accept a Visa consumer credit card or commercial Visa product issued by a U.S. issuer to collect or refinance an existing debt, viii) accept a card to collect or refinance an existing debt that has been deemed unco llectable, ix) add any surcharges to transactions, unless applicable laws or regulations expressly require that a Merchant be permitted to impose a surcharge, any surcharge amount, if allowed, must be included in the transaction amount and not collected separately, or x) submit a transaction that represents collection of a dishonored check. Sub–merchant further agrees that, under no circumstance, will Sub–merchant store cardholder data in violation of the Laws or the Operating Regulations including but not limited to the storage of track –2 data. Neither Sub–merchant nor its Agent shall retain or store magnetic–stripe data subsequent to the authorization of a sales transaction.
3. Settlement. Upon receipt of Sub–merchant’s sales data for card transactions, Acquirer will process Sub–merchant’s sales data to facilitate the funds transfer between the various Associations and Sub–merchant. After Acquirer receives credit for such sales data, subject to the terms set forth herein, Acquirer will fund Sub–merchant through Provider to an account designated by Provider (“Provider Designated Account”) for such card transactions. Sub–merchant agrees that the deposit of funds to the Provider Designated Account shall discharge Acquirer of its settlement obligation to Sub–merchant, and that any dispute regarding the receipt or amount of settlement shall be between Provider and Sub– merchant. Acquirer will debit the Provider Designated Account for funds owed to Acquirer as a result of the Services provided hereunder, provided that Acquirer may also debit Sub–merchant’s designated demand deposit account (“Sub–merchant–Owned Designated Account”) upon receipt of such account information from Sub–merchant or Provider, or if Acquirer deposits settlement funds into the Sub–merchant– Owned Designated Account. Further, if a cardholder disputes a transaction, if a transaction is charged back for any reason, or if Acquirer reasonably believes a transaction is unauthorized or otherwise unacceptable, the amount of such transaction may be charged ba ck and debited from Sub–merchant or Provider.
4. Term and Termination. This Agreement shall be binding upon Sub–merchant upon Sub-merchant’s execution. The term of this Agreement shall begin, and the terms of the Agreement shall be deemed accepted and binding upon Acquirer, on the date Acquirer accepts this Agreement by issuing a merchant identification number, and shall be coterminous with Provider’s agreement with Sub–merchant.
Notwithstanding the foregoing, Acquirer may immediately cease providing Services and/or terminate this Agreement without noti ce if (i) Sub– merchant or Provider fails to pay any amount to Acquirer when due, (ii) in Acquirer‘s opinion, provision of a service to Sub –merchant or Provider may be a violation of the Operating Regulations or any Laws, (iii) Acquirer believes that Sub –merchant has violated or is likely to violate the Operating Regulations or the Laws, (iv) Acquire determines Sub–merchant poses a financial or regulatory risk to Acquirer or an Association, (v) Acquirer’s agreement with Provider terminates, (vi) any Association deregisters Provider, (vii) Acquirer ceases to be a member of the Associations or fails to have the required licenses, or (viii) Acquirer is required to do so by any of the Associations.
5. Limits of Liability. Sub–merchant agrees to provide Acquirer, via a communication with Provider, with written notice of any alleged breach by Acquirer of this Agreement, which notice will specifically detail such alleged breach, within sixty (60) days of the date on which the alleged breach first occurred. Failure to so provide notice shall be deemed an acceptance by Sub–merchant and a waiver of any and all rights to dispute such breach.
EXCEPT FOR THOSE EXPRESS WARRANTIES MADE IN THIS AGREEMENT, ACQUIRER DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Sub-merchant’s sole and exclusive remedy for any and all claims against Acquirer arising out of or in any way related to the transactions contemplated herein shall be termination of this Agreement. In the event that Sub-merchant has any claim arising in connection with the Services, rights, and/or obligations defined in this Agreement, Sub–merchant shall proceed against Provider and not against Acquirer, unless otherwise specifically set forth in the Operating Regulations. In no event shall Acquirer have any liability to Sub–merchant with respect to this Agreement or the Services. Sub–merchant acknowledges Acquirer is only providing this Agreement to assist in Provider’s processing relationship with Sub–merchant, that Acquirer is not liable for any action or failure to act by Provider, and that Acquirer shall have no liability whatsoever in connection with any products or services provided to Sub–merchant by Provider. If Provider is unable to provide its services to Sub–merchant in connection with this Agreement and Acquirer elects to provide those services directly, Sub–merchant acknowledges and agrees that the provisions of this Agreement will no longer apply and the terms of Acquirer’s then current Bank Card Merchant Agreement, which would be provided to Sub–merchant, will govern Acquirer’s relationship with Sub–merchant. If Provider subsequently provides its services to Sub-merchant in connection with this Agreement, Acquirer will cease to provide such services after receipt of notice from Provide r and this Agreement will govern Acquirer’s relationship with Sub–merchant.
6. Miscellaneous. This Agreement shall be governed by, and construed and enforced in accordance with, the laws of Ontario and the laws of Canada applicable therein without regard to conflicts of law provisions. This Agreement may not be assigned by Sub–merchant without the prior written consent of Acquirer. This Agreement shall be binding upon and inure to the benefit of the parties hereto and thei r respective successors, transferees and assignees. This Agreement is for the benefit of, and may be enforced only by, Acquirer and Sub–merchant and is not for the benefit of, and may not be enforced by, any other party. Acquirer may amend this Agreement upon notice to Sub –merchant in accordance with Acquirer’s standard operating procedure. If any provision of this Agreement is determined to be illegal or invalid, such illegality or invalidity of that provision will not affect any of the remaining provisions and this Agreement will be constru ed as if such provision is not contained in the Agreement. “Member Bank” as used in this Agreement shall mean a member of VISA, MasterCard and/or other acceptance networks, as applicable, that provides sponsorship services in connection with this Agreement. As of the commence ment of this Agreement, Member Bank shall be Peoples Trust Company, located in Vancouver, British Columbia. The Member Bank is a party to this Agreement. The Member Bank may be changed, and its rights and obligations assigned to another party by Acquirer at any time without notice to Sub-merchant. Any complaints with respect to Worldpay, LLC may be directed to Worldpay, LLC, Attn. Legal Department, 8500 Governors Hill Drive, Symmes Township, OH 45249. Any complaints with respect to Member Bank may be directed to Peoples Trust Company at 888 Dunsmuir Street, Vancouver, BC V6C 3K4. Pursuant to the Canadian Bank Act, any complaints not specifically related to this Agreement may be directed to the Financial Consumer Agency of Canada (“FCAC”) at 1–866–461–3222 (English), 1–866–461–2232 (French), fax 1–866–814–2224, or by mail to 6th Floor, Enterprise Building, 427 Laurier Ave, Ottawa, ON K1R 1B9 or through its website at www.fcac– acfc.gc.ca. The parties hereby acknowledge that they have required these agreements and all related documents to be drawn up in the English language. Les parties reconnaissent avoir demandé que le present contrat ainsi que les documents qui s’y rattachent s oient rédigés en langue anglaise.