This is a stressful time for you and your customers. We hope that we can be helpful to you as you navigate the uncertain path of the COVID-19 virus and how it might impact your business in the coming weeks. As we know, COVID-19 is a rapidly evolving situation and ASF has prepared a comprehensive business continuity plan to help you run and protect your business. 1) Our Customer Operations Member Services call center will remain available to you during our normal business hours. Member Services hours are Monday through Friday 8 a.m. to 6 p.m.